GigSavvy

Building a Positive Safety Culture for your Workplace

Accessibility Statement

Website: www.gigsavvy.co.uk
Company: Gigsavvy Ltd
Address: 80 Drummond Terrace, North Shields, Tyne & Wear, NE30 2AG
Registration Number: 15779819
Last Updated: 15/6/24

1. COMMITMENT TO ACCESSIBILITY

Gigsavvy Ltd is committed to ensuring that our website and digital services are accessible to everyone, including people with disabilities. We believe that everyone should have equal access to information and functionality, regardless of their abilities or the technology they use.

We are actively working to increase the accessibility and usability of our website and digital platforms, and we strive to adhere to accepted guidelines and standards for accessibility.

2. ACCESSIBILITY STANDARDS

2.1 Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

2.2 Legal Requirements

We are working to ensure our website meets the accessibility requirements under:

3. CURRENT ACCESSIBILITY FEATURES

3.1 Website Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure:

Visual Design:

Interactive Elements:

Content:

3.2 Training Platform Accessibility

Our e-learning and training platforms include:

3.3 Document Accessibility

We strive to provide accessible documents including:

4. KNOWN ACCESSIBILITY ISSUES

4.1 Current Limitations

We are aware of the following accessibility issues and are working to address them:

Website Issues:

Platform Issues:

4.2 Timeline for Improvements

We are committed to addressing these issues with the following timeline:

5. ASSISTIVE TECHNOLOGIES

5.1 Tested Compatibility

Our website has been tested with the following assistive technologies:

5.2 Recommended Browsers

For the best accessibility experience, we recommend using:

6. FEEDBACK AND CONTACT INFORMATION

6.1 How to Contact Us

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Contact:

Email: info@gigsavvy.co.uk
Phone: 07470695351
Address: Accessibility Officer, Gigsavvy Ltd, 80 Drummond Terrace, North Shields, Tyne & Wear, NE30 2AG

Office Hours: 9am – 4pm, Monday – Friday

6.2 What to Include in Your Feedback

When contacting us about accessibility, please provide:

6.3 Response Times

We aim to respond to accessibility feedback within:

7. ALTERNATIVE FORMATS

7.1 Available Formats

We can provide information in alternative formats including:

7.2 How to Request Alternative Formats

To request information in an alternative format:

8. TRAINING AND SUPPORT

8.1 Accessibility in Training

We are committed to making our training accessible:

Course Accessibility:

Support Available:

8.2 Requesting Training Accommodations

To request accessibility accommodations for training:

9. ENFORCEMENT AND COMPLAINTS

9.1 Internal Complaints Process

If you are not satisfied with our response to your accessibility concerns:

9.2 External Complaints

If you remain unsatisfied with our response, you can contact:

Equality and Human Rights Commission (EHRC)
Website: www.equalityhumanrights.com
Phone: 0808 800 0082
Textphone: 0808 800 0084

For public sector websites, you can also contact:
Equality and Human Rights Commission
regarding the accessibility of public sector websites and mobile apps.

10. ONGOING COMMITMENT

10.1 Regular Reviews

We review and update our accessibility statement:

10.2 Continuous Improvement

Our commitment to accessibility includes:

10.3 Future Enhancements

We are planning the following accessibility improvements:

11. USEFUL RESOURCES

11.1 Accessibility Information

11.2 Our Policies

This Accessibility Statement was last updated on 3/8/25.

We are committed to making our website and services accessible to everyone. This statement will be updated as we continue to improve our accessibility.