Cookie Policy
Company: Gigsavvy Ltd
Address: 80 Drummond Terrace, North Shields, Tyne & Wear, NE30 2AG
Registration Number: 15779819
Last Updated: 3/8/25
Version: GS/CP/001/V2
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better user experience and allow certain features of our website to function properly.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. HOW WE USE COOKIES
We use cookies for the following purposes:
2.1 Essential Cookies (Always Active)
These cookies are necessary for our website to function and cannot be switched off. They are usually set in response to actions you take such as logging in, filling forms, or setting privacy preferences.
What they do:
- Remember your login status and preferences
- Enable secure areas of the website
- Remember items in your training course basket
- Provide essential security features
- Enable core website functionality
Legal Basis: Legitimate interest (essential for website operation)
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to improve our services and user experience.
What they do:
- Count website visits and traffic sources
- Measure website performance and loading times
- Identify popular content and pages
- Track user journeys through the site
- Help us fix technical issues
Cookies used:
- Google Analytics (_ga, _gid, _gat)
- Performance monitoring cookies
Legal Basis: Consent (you can opt-out)
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing personalized content.
What they do:
- Remember your language and region preferences
- Store your course preferences and recommendations
- Enable live chat functionality
- Remember accessibility settings
- Personalize content based on your interests
Legal Basis: Consent (you can opt-out)
2.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track advertising campaign effectiveness.
What they do:
- Show you relevant training course advertisements
- Track the effectiveness of our marketing campaigns
- Enable social media sharing and integration
- Provide remarketing and retargeting functionality
- Measure conversion rates from advertisements
Cookies used:
- Google Ads conversion tracking
- Facebook Pixel
- LinkedIn Insight Tag
- Social media integration cookies
Legal Basis: Consent (you can opt-out)
3. THIRD-PARTY COOKIES
Some cookies are set by third-party services that appear on our website:
3.1 Google Services
- Google Analytics: Website traffic analysis
- Google Ads: Advertising and conversion tracking
- Google Maps: Location services and directions
- Google reCAPTCHA: Security and spam protection
3.2 Social Media Platforms
- Facebook: Social sharing and advertising
- LinkedIn: Professional networking and advertising
- Twitter: Social sharing and content integration
- YouTube: Video content and analytics
3.3 Other Service Providers
- Payment processors: Secure payment handling
- Live chat providers: Customer support functionality
- Email marketing platforms: Newsletter and campaign tracking
Important: These third parties have their own privacy and cookie policies. We recommend reviewing their policies for full details on how they use cookies.
4. MANAGING YOUR COOKIE PREFERENCES
4.1 Cookie Consent Banner
When you first visit our website, you’ll see a cookie consent banner allowing you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
- View this Cookie Policy
4.2 Cookie Preference Center
You can change your cookie preferences at any time by:
- Clicking the “Cookie Preferences” link in our website footer
- Accessing the preference center from any page
- Updating your choices and saving new preferences
4.3 Browser Settings
You can also control cookies through your browser settings:
Chrome:
- Click the three dots menu → Settings → Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
Firefox:
- Click the menu button → Options → Privacy & Security
- In the Cookies and Site Data section, adjust your preferences
Safari:
- Choose Safari → Preferences → Privacy
- Adjust your cookie and website data settings
Edge:
- Click the three dots menu → Settings → Cookies and site permissions
- Adjust your cookie settings
4.4 Opt-Out Links
For specific third-party cookies, you can opt-out directly:
- Google Analytics: Google Analytics Opt-out
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
5. WHAT HAPPENS WHEN YOU DISABLE COOKIES?
5.1 Essential Cookies
If you disable essential cookies, some parts of our website may not function properly:
- You may not be able to log into your account
- Course booking functionality may be impaired
- Security features may not work correctly
- Website performance may be reduced
5.2 Non-Essential Cookies
Disabling non-essential cookies will:
- Reduce website personalization
- Limit our ability to improve the user experience
- Make advertisements less relevant to your interests
- Reduce functionality of some website features
6. COOKIE RETENTION PERIODS
6.1 Session Cookies
These are temporary cookies that are deleted when you close your browser.
6.2 Persistent Cookies
These remain on your device for a set period or until you delete them:
- Essential cookies: Up to 12 months
- Analytics cookies: Up to 26 months (Google Analytics default)
- Functional cookies: Up to 12 months
- Marketing cookies: Varies by provider (typically 30 days to 2 years)
7. UPDATES TO THIS COOKIE POLICY
7.1 Policy Changes
We may update this Cookie Policy from time to time to reflect:
- Changes in our use of cookies
- New website features or functionality
- Changes in cookie technology
- Updates to legal requirements
7.2 Notification of Changes
We will notify you of significant changes by:
- Updating the “Last Updated” date at the top of this policy
- Displaying a notice on our website
- Requesting new consent where required by law
7.3 Continued Use
Your continued use of our website after policy changes constitutes acceptance of the updated Cookie Policy.
8. CONTACT INFORMATION
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: info@gigsavvy.co.uk
Phone: 07470695351
Address: Data Protection Officer, Gigsavvy Ltd, 80 Drummond Terrace, North Shields, Tyne & Wear, NE30 2AG
9. USEFUL LINKS
This Cookie Policy is effective from 15/6/24 and was last updated on 3/8/25.
Document Version: GS/CP/001/V2
